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Success Stories

PatientSafe is obsessed with empowering care teams to achieve results. The PatientTouch platform has enabled care teams across the country to do just that – improve outcomes and patient satisfaction, while simplifying the way they work.

Parkview Medical Center: Connecting caregivers

Using PatientTouch, the clinicians of Parkview Medical Center now enjoy more face-time with their patients, while staying in close contact with the larger clinical care team. As a result, patient satisfaction scores have increased 15%.

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“PatientSafe Solutions’ full platform is an impressive fit because it can significantly improve clinical collaboration and documentation, which in turn, improves patient care, safety and outcomes.”

— Autumn Foy, MSN, RN, Director of Clinical Informatics

ONSLOW MEMORIAL HOSPITAL: STREAMLINING SOLUTIONS

Before installing PatientSafe, Onslow Memorial Hospital clinicians used as many as eight clunky, inefficient devices during their shifts.

Now, with PatientTouch:

  • All communication is unified in one app on one device for all care team members
  • Time to access patient data has decreased
  • Patient face-time has increased
  • Communications workflow is streamlined
  • Entire care team enjoys enhanced collaboration
  • Onslow cut its WoW replacement budget in half

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PatientTouch: Improving clinical care results

>50%

of messages focused on patient-related tasks directly impacting patient satisfaction

15%

increase in patient satisfaction

86%

of clinicians feel more connected to their care team

80%

of clinicians saw improved ability to communicate patient information

71%

of clinicians saw improved response times to stat lab orders

60

minutes per nurse shift saved on documentation and coordination

50%

reduction in response times to rapid patient deterioration

15%

decrease in STAT order-to-lab time

100%

of transfusions properly cross matched

100%

reduction in specimen collection devices

20%

reduction in duplicative lab orders

100%

reduction in wrong dose, wrong medications at point of administration

100%

reduction in barcode scanners

98%

compliance in medication scanning

82%

of patients avoided readmission within 30 days

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