Clinical Workflow
Communication delivered, workflows executed, documentation completed.
When communication and clinical workflows are unified, the care experience is transformed, enabling care teams to deliver better results. PatientTouch is the only solution that enables communication and the ability to execute and document care in a single application. From rounding to specimen collection to care interventions and more, PatientTouch streamlines clinical workflow to improve efficiency, satisfaction and clinical performance.
ROUNDING
PatientTouch allows you to schedule rounds for patients, assign care team members, and track compliance. This workflow reduces the occurrence of hospital-acquired conditions (HACs), improves quality and patient satisfaction scores, and allows management of your at-risk patient populations.
Features include:
- Real-time dashboards
- Customizable rounding templates
- Workflow-directed communications
- Risk assessment enhanced rounds for specific care scenarios (eg, Falls, Pressure C-Diff)
- Handoff reports, including witness scan, document assignment and handoff compliance.


HANDOFF
PatientTouch Handoff supports efficient, thorough, and safe transitioning of patients between departments and at shift change right at the bedside.
- The only iPhone-compatible hand-off tool that offers caregivers unparalleled convenience at the point of care
- Digital checklists enable mobile review of the patient’s status including health history, assessments, procedures, labs, vitals, and medications
- Integrated communications support streamlined care coordination
- Softscan PPID of patient & receiving nurse ensures accurate, documented transfer of responsibility
- Enables explicit patient responsibility and assignment management from outgoing to incoming clinician
- Provides mobile access to patient context via EMR data access
- Caregiver compliance reporting provides insights into practice and adherence


DOCUMENTATION
PatientTouch Documentation enables delivery and documentation of care intervention workflows right at the bedside.
Digital checklists and scheduled task reminders standardize care delivery practice and facilitate more efficient documentation without compromising positive patient identification.
- Checklists ensure accurate, timely capture of documentation of vitals, inputs and outputs, safety checks, ambulation, pain, falls risk, and other assessments
- Scheduled interventions remind nursing staff of care and documentation tasks
- Automatically initiate communication with other care team members from within Documentation workflows to streamline care delivery
- Softscan PPID of patient and caregiver provides proof that care was delivered


Specimen collection
PatientTouch streamlines specimen collection workflows by delivering order notifications, documentation, and processing on a mobile platform. The PatientTouch configurable recruitment and escalation engine assigns urgent orders in a timely manner to improve safety, accuracy, and efficiency.
Features include:
- Real-time mobile draw list with automatic alerts and reminders for due specimen orders
- Real-time integration with hospital lab systems
- Fully configurable specimen collection processing consistent with hospital policy
- Support for mobile, positive patient identification and sample labeling at the bedside
- Management capabilities through dashboards and reporting


Clinical Workflow Results
med scanning compliance across 80+ hospitals
reduction in wrong dose, wrong meds at point of care
of transfusions properly cross-matched
reduction in barcode scanners
reduction in specimen collection devices
minutes per nurse per shift saved on documentation and coordination
reduction in HACs
improvement in med teaching compliance
reduction in duplicative lab orders
Watch how PatientTouch helps clinicians deliver safer, more efficient care.

