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Mobile Clinical Communications With Workflows Can Boost Millennial Nurse Retention

· Kim Tucker,

millennial nurse with patientBorn between 1982 and 2004, ranging from their twenties to mid-thirties, Millennials now outnumber Baby Boomers in the workforce. Even though there are more Boomer nurses now, Millennials are in the pipeline to become the largest group as the Boomers retire in the coming years. Equipped with the latest nursing expertise, degrees, IT skills and a desire to advance, learn and grow, Millennials require a workplace that fulfills their needs because they’re also unafraid to fly the coop. Nursing retention is key as turnover can cost hospitals over $58,000 a year resulting in an average hospital losing up to $8.1M annually. Hospital administrations need to retain Millennial nurses with technology and practices that keep them engaged and challenged and to provide clear career advancement plans. 

Millennial nurses show up computer literate and hit the ground running with EMR and the ability to use apps and the latest in IT systems. They have life-long computer, software and device experience. These nurses are very connected and social channels are the preferred method of staying in touch. In fact, they expect to use IT to communicate real-time patient information like meds and labs with the care team and even patients—over a smartphone.

A clinical mobility solution complete with care team workflows is just what the doctor ordered to appeal to this connected generation. PatientTouch® progresses a nurse’s shift with a smartphone equipped with secure text, talk, alerts, EMR data, clinical workflows and customizable care interventions, all in one mobile app, all on one device.

Communications with the doctor—who may be offsite — and other care team members are streamlined as all communications and alerts arrive in a single inbox . Dynamic patient context is embedded in conversations, and it’s only one touch to relevant EMR data. Clinical workflow modules inform the care team of medication admin, specimen collection and care interventions. These streamlined communications and workflows close the communication loop faster and make patient administration tasks safer, improving care outcomes.   

For millennials, emphasis on opportunities to learn and grow and advance in their careers is top-of-mind. And they’re willing to leave a job to fulfill these needs. Millennials are over three times more likely to have left a job in the last year than other generations. A mobile clinical communications platform that streamlines nursing workflows can help.

Healthcare reimbursements, the aging population and a projected nursing shortage are factors that make retention of the Millennial workforce key in the evolution of healthcare. How are your IT strategies helping to retain the Millennial workforce?

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