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PatientTouch works the way you do

The ideal care communication solution begins with an ideal experience. That’s why we designed our enterprise-grade PatientTouch platform to:

  • Engage the entire care team across all roles, departments, and organizations
  • Consolidate communications and clinical workflows in a unified experience
  • Provide patient, clinical and care team information in every secure text to improve efficiency and safety

PatientTouch is a context- and workflow- driven collaboration platform that improves productivity and clinical outcomes by unifying communication with clinical workflows on a platform that’s built to scale with your enterprise.

Providing the features & outcomes you need

  • Clinical Communication

    Secure messaging, voice, alerts and nurse call integration in one app, on one device, makes it easy for clinicians to communicate securely, share relevant patient and clinical data, and collaborate effectively.

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  • Clinical Workflow

    The platform integrates multiple clinical workflows to help frontline care teams deliver care safely and efficiently.

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  • Coordinated Care

    Personalized patient relationship management enhances patient transitions throughout the continuum of care and reduces hospital readmission.

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PatientTouch - Available Care Team List Screenshot

Enterprise Manager

Enterprise Manager centralizes assignment of all users, roles, groups and telephony infrastructure across your health system. It provides direct integration with, and management of, your multiple PBX systems and synchronizes user accounts with Active Directory (AD).


PatientTouch Analytics provides dashboards and reporting for all communication solutions and clinical workflows you choose to implement.

  • Aggregate data across your entire enterprise or drill down into region, site, unit, individual user, and patient insights.
  • Monitor communication adoption, usage patterns, and policy compliance.
  • Track PPID compliance, specimen collection efficiency, and stat order response times
  • Identify high-risk patient populations and facilitate care team response


Industry analyst KLAS cited PatientTouch as one of the strongest platforms available for care team communication.

  • 100% of PatientTouch customers would buy the platform again*
  • 100% of PatientTouch customers plan to incorporate it into their organization’s long-term plan*
  • 100% of PatientTouch customers trust that we keep our promises*

*KLAS Performance Report, 2016.

See why 100% of PatientSafe customers would buy it again.*

*KLAS Performance Report, 2016.

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