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You’re passionate about providing your patients with the best care and enabling the best health outcomes for them. A lot falls on your shoulders: patient experience, quality, outcomes and productivity — and you need to work with other care team members to be successful. PatientTouch empowers you to achieve results for your patients.


Built for clinicians by clinicians, PatientTouch is a collaboration solution that consolidates all of your work in one place, simplifying your day and delivering peace of mind. It unifies clinical workflows with communication, so you can do more, reliably.

PatientTouch makes it easy to:

  • Reach and communicate efficiently with physicians
  • Respond to and triage calls and alerts
  • Keep track of and prioritize your tasks
  • Organize and track rounding
  • Share relevant patient and clinical data with the right team members

PatientTouch nurse features

PatientTouch includes a variety of features designed to streamline communication and put it within the context of your clinical workflow, including:

 Secure Messaging

Connect clinicians using multimedia message, image, and audio, while maintaining security compliance and improving patient safety via structured patient tagging. 

PatientTouch - Conversation Screenshot


mView streamlines communication and clinical decision-making by providing the assigned care team one-touch access to real-time patient status, medications, lab results, vitals, and assessments within the PatientTouch app.


Care Team Directory

You always know who’s assigned to your patients and if they’re available.  Create groups and favorites to access those you work with frequently.  Search for clinicians and providers by facility, floor, unit, role and specialty.

 Nurse Call

PatientTouch integrates with your nurse call system so you can receive alerts as a message, allowing you to quickly triage and take appropriate action.

Alert Integration

PatientTouch integrates with your alert systems to drastically decrease noise and alert fatigue. Assignment-based routing, alert escalation, and configurable alert behavior ensure the right clinician receives the right alert in the right way. Sort-and-filter functionality helps you prioritize and triage.

 Specimen Collection

PatientTouch streamlines specimen collection workflows by delivering order notifications, documentation, and processing on a mobile platform. The PatientTouch configurable recruitment and escalation engine assigns urgent orders in a timely manner to improve safety, accuracy, and efficiency.


  • Real-time mobile draw list with automatic alerts and reminders for due specimen orders
  • Real-time integration with hospital lab systems
  • Fully configurable specimen collection processing consistent with hospital policy
  • Support for mobile, positive patient identification and sample labeling at the bedside
  • Management capabilities through dashboards and reporting


PatientTouch allows you to schedule rounds for patients, assign care team members, and follow through with tracking. This feature reduces occurrence of hospital-acquired conditions (HACs) and improves quality and patient satisfaction scores. It also improves management of your at-risk patient populations and response with patient/family and staff.


  • Real-time dashboards
  • Customizable rounding templates
  • Workflow-directed communications
  • Risk assessment enhanced rounds for specific care scenarios (eg, Falls, Pressure C-Diff)
  • Handoff reports, including witness scan, documents assignment and handoff compliance.

 Blood Product Administration

PatientTouch enables positive patient identification for transfusion safety management. Blood bank staff match blood samples with the correct blood products, and nurses can ensure transfusion of blood products to the right patient.

Care Interventions

PatientTouch enables mobile documentation of high frequency, short duration assessments and procedures. Real-time documented interventions, such as vitals, pain assessments, and falls risk make it easier for the clinical care team to stay apprised of patient status.


  • Multi-disciplinary care plan execution assigns RN, CNA, and RT care roles to ordered interventions, vital sign collection, intake/output and dietary collection, hourly rounding, and patient assessments
  • Mobile execution of intervention orders
  • Respiratory therapy workflows deliver safe, effective patient care while staying deeply connected with clinical staff
  • Insight into frontline care delivery processes improves quality through on-time performance improvement initiatives

Experience PatientTouch

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